📦 Shipping Policy

At That Girl Dept., every order is packed with care and shipped from our Budapest studio so it arrives looking just as good as it feels.

🌍 Where We Ship

• Hungary (Domestic): Free shipping on all orders.

• European Union: Flat rate €9.90.

• Non-EU Europe (Serbia, Montenegro, Bosnia & Herzegovina, North Macedonia, Switzerland, United Kingdom): Flat rate €14.90.
  

⏱ Processing Time

All orders are made to order. This means:

• Production & delivery from our partner to us: 6–10 business days

• Packing & shipping from our Budapest studio: 1–2 business days

You’ll receive a confirmation email with tracking details once your order has shipped out from us.

🚚 Delivery Times (after dispatch from Budapest)

• Hungary: 2–4 business days

• EU countries: 4–8 business days

• Non-EU Europe: 6–12 business days

Total estimated delivery time (order → your doorstep): usually 10–18 business days.

🛃 Customs & Duties

• EU Orders: Duty-free.

• Non-EU Orders (Serbia, Montenegro, Bosnia, North Macedonia, Switzerland, UK): We declare packages to minimize duties. However, local customs or VAT charges may still apply. These are the responsibility of the buyer.

🎁 Packaging

All orders are shipped in our signature That Girl Dept. box with branded details.